Our support service is the heart of our relationship with clients. Qualified technicians, original spare parts and rapid response in the historic centre of Venice.
For a restaurant or a hotel, every hour of downtime is a cost. That's why we offer a structured service to minimise response times.
Call us and we arrange the visit of our technician as quickly as possible, directly at your venue.
Tailored contracts to prevent failures, extend the life of equipment and optimise consumption.
We handle positioning, connection and commissioning of every new piece of equipment, with staff training included.
Thanks to direct relationships with manufacturers, we guarantee the supply of original spare parts in short times.
We analyse the consumption of your equipment and suggest improvements to reduce your bills.
On many products we offer extended warranty plans, so you can work with complete peace of mind.
Our warehouse and our technicians are located in the historic centre. This allows us response times incompatible with anyone operating from the mainland.
We know the routes, the tide schedules, the transport restrictions. We know how to carry a heavy machine to a first-floor kitchen without an elevator. That's the difference between an ordinary supplier and a local partner.